f8g: Terms & Conditions

Acceptance of These Terms

By creating an account or placing any bet on the f8g platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a binding agreement between you and f8g. If you do not agree, you must stop using the platform immediately and close your account.

These terms apply to every part of the f8g service: the website at f8g.app, the f8g mobile app (Android APK), and any future products or features released under the f8g brand.

Who Can Open an Account

To register and play on f8g, you must meet all of the following conditions:

• You are at least 18 years old. We do not permit gambling by anyone under 18, and age verification may be requested at any time.
• You are registering for yourself — not on behalf of another person.
• You are not an employee, contractor, or close family member of an f8g employee.
• You hold only one active account. Duplicate accounts will be merged or closed, and balances may be forfeited.

Your Account: Registration & Security

All information you provide at registration — name, date of birth, phone number, and payment details — must be accurate and current. f8g reserves the right to request supporting documents to verify any detail at any point.

Password & Access

You are solely responsible for keeping your login credentials confidential. If you believe someone has accessed your account without permission, contact 24/7 Live Chat immediately. f8g will not be liable for losses arising from unauthorised access caused by your failure to protect your credentials.

One Account Rule

Each player is entitled to exactly one f8g account. If multiple accounts are found linked to the same person, device, or payment method, f8g may close all accounts, cancel pending bonuses, and retain any bonus-funded winnings.

Deposits & Payment Rules

f8g accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. The minimum deposit is ৳500. Deposits are credited to your account within approximately 4 minutes of the transaction being confirmed.

• Only deposit from payment accounts registered in your own name.
• Third-party deposits are not permitted and will be reversed.
• f8g does not charge a deposit fee, but your mobile banking provider may apply its own charges.
• Deposits cannot be cancelled once confirmed on the payment network.

Withdrawals & Verification

The minimum withdrawal is ৳1,000. The maximum you can withdraw in a single day is ৳155,000. f8g processes approved withdrawals within approximately 13 minutes.

KYC Before Your First Withdrawal

Before any withdrawal is processed, your account must pass a one-time identity check. Submit one of the following documents through the account portal:

• National ID Card (NID)
• Passport
• Driving Licence

KYC review takes up to 6 hours on first submission. Once approved, the status is permanent — you will not need to re-submit unless your details change. First-time withdrawals after KYC approval are typically released within 2 hours.

f8g Bonus Rules & Wagering

All bonuses offered by f8g — including the welcome bonus, reload bonus, cashback, and referral rewards — are subject to wagering requirements before any winnings derived from bonus funds can be withdrawn.

Bonus validity is 7 days from the date of issue. Unused bonus funds expire automatically after this period. Wagering must be completed entirely within the validity window.

f8g reserves the right to cancel any bonus if fraudulent activity, multi-accounting, or bonus abuse is detected. Winnings generated by abusive play patterns may be voided.

Betting Limits by Game Type

Minimum and maximum bet limits vary by game and provider. The following limits apply to selected titles available on f8g:

Full limits for all 5,600+ games are shown inside the game lobby before you place a bet.

Prohibited Conduct

The following actions will result in immediate account suspension and possible forfeiture of balances:

• Opening more than one account using the same identity or payment method.
• Using bots, scripts, or automated tools to place bets or interact with the platform.
• Exploiting glitches, errors, or display faults in games or the payment system to gain an unfair advantage.
• Coordinating with other players to manipulate game outcomes (collusion).
• Depositing funds obtained through fraudulent or illegal means.
• Attempting to launder money through the f8g platform in any way.
• Providing false identity documents during KYC verification.

Account Suspension & Closure

f8g may suspend or close any account without prior notice if there is evidence of fraud, policy violation, or activity that endangers other players or the platform's integrity.

If your account is closed due to a breach of these terms, any bonus-funded balance will be forfeited. Deposit funds (net of withdrawals already made) will be returned after an investigation period of up to 30 days, unless those funds are linked to fraudulent activity.

You may close your own account at any time by contacting 24/7 Live Chat. Voluntary closures for responsible gaming reasons are processed within 24 hours.

Limitation of Liability

f8g provides its platform on an "as available" basis. We do not guarantee uninterrupted access or that games will be error-free at all times. Scheduled maintenance windows will be announced where possible.

f8g will not be held liable for losses caused by:

• Internet connection failures or mobile network disruptions on your end.
• Decisions made by game providers' random number generators (all certified by third-party auditors).
• Incorrect information provided by you at registration or during KYC.
• Delays caused by third-party payment networks outside f8g's control.

In all cases, f8g's maximum liability to any player for any single incident is limited to the balance held in that player's account at the time of the incident.

Responsible Gaming at f8g

f8g takes problem gambling seriously. Tools available to all players include deposit limits, session time reminders, and self-exclusion. To activate any of these, speak to a 24/7 Live Chat agent or visit the Responsible Gaming page.

Self-exclusion requests are actioned within 24 hours. During a self-exclusion period, you will not receive any marketing communications from f8g, and your account cannot be reopened early.

Changes to These Terms

f8g may update these Terms & Conditions at any time. When material changes are made, we will notify active players via the contact method registered on their account at least 7 days before the new terms take effect.

Continued use of the f8g platform after the effective date of updated terms constitutes acceptance of those changes. If you do not accept the revised terms, you must close your account before the effective date.

How to Reach Support

For questions about these terms, your account, payments, or any other matter, the fastest route is 24/7 Live Chat, available directly from the f8g website and mobile app. Response times are typically under 2 minutes during peak hours.

Live Chat is the only official support channel. f8g does not publish email addresses or phone numbers. Be cautious of any person or channel claiming to represent f8g outside the official platform.